Pricing

Frequently Asked Questions

• Can I create a team under the Personal Plan without signing up for the free Business Plan trial?

  If you create a team within a month of signing up, Business Plan 1-month free trial is automatically applied. If you do not make a payment, your account will automatically revert back to Personal Plan. You can sign up for the 1-month free trial to experiment with different features of BoxHero and decide to pay later.

• What happens after the free trial ends?

  Once the Business Plan 1-month free trial is over, your account will revert automatically to Personal Plan, however, the data will not be deleted. If you decide to subscribe, you can conveniently utilize the services offered under the Business Plan.

• Do other team members have to make separate payments?

  Team members do not have to make separate payments. BoxHero calculates the fee by the team units. The total payment, including an additional number of team members, locations, and products, is processed as a team at once with the card you provided.

• What happens to the payment if I create multiple teams?

  BoxHero charges the fee by the team as a unit. If you want to use multiple team units under a Business Plan, you can make separate payments for each team unit.

• What is your refund policy?

  We do not issue refunds for payments that have already been processed. However, if you cancel the subscription, you can continue to use our services until the subscription expiry date.

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